Monday, July 8, 2013

Interview a PR practitioner and the organisation



Company’s background

The company’s name is Ben Mobile Global Company. It has been started from 2005 years until now. The office is at Greenlane, Poh Ma. The company has store at Prangin Mall Penang. It’s about selling TSM mobile phone. This company’s aim is to have branches in every state in Malaysia.










Advertisement on internet
 

Mobile Phones & Gadgets for sale Penang

  COMPANY AD

Tsm

 Advertised by ben mobile global
 Contact Advertiser  28 May 17:25.  List-ID: 21784280.  Manage
Tsm - Image
Location: Penang
Price: RM 469
Address:
Location: Penang -
Postcode:
Condition: NewPrice: RM 469

BRAND NEW TSM MALAYSIA T8i ANDROID 5.3 INCI SMART DUAL SIM PHONE like note 2 DESIGN

SPEC:
SUPPORT DUAL SIM
suport 2g & 3g network
ANDROID 4.0.0 VERSION
5.3 INCI SCREEN
512MB RAM
512mb rom
2gb storage internal
Dual core 1.2 ghz
Dual camera : primary 5.0mp, led flash
support up to 32gb memory card
GALAXY note 2 design

1 YEAR WARRANTY BY TSM MALAYSIA

100% NEW OR MONEY BACK GARANTEE

RM469 NETT!!

COLOUR: DARK GREY/ WHITE

own company in pulau pinang (ground floor . prangi mall)
we support postlaju and any your comment response
anything question can whatapps(017-6494101 ,0124101101 and 0125182101)

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 Interview Questions:



1) Tell me about yourself?

I'm Chris Lee Meng Chiang, 28 years old this year. My email is chrischiang0214@gmail.com. I have been working at Ben Company for 7 years. I was a person who is very shy.  I did not dare to take the first step to take to people. But now I have confidence towards myself and company. Ya, I’m being forced to talk to people because my job is to talk to customers and solve problems in the company.

2) What are your responsibilities/functions as marketing exclusive?
Actually marketing exclusive is one part of my jobs in company.  Other than that, I also in charge things about public relations because my company doesn’t have public relations department.  I help company to find solutions to solve problem and answer customers’ calls. Maybe the customers call to my company, they have some problems about our company’s products, then I will find solutions to solve it.




3) Have you ever faced crisis/issue(s) along your employment here? If yes, could you please share your experience how you manage to solve the crisis/issue(s)?
Yes, I still remember it happened in last year Christmas, I wanted to take leaves on 26, 27 and 28 December, 3 days to go travel. At the same time my working partner wanted to take leaves on 26 and 27 December, 2 days to have a rest. So my boss said the company is not enough people, one of us can take leaves only. Then I think a way to solve the problem. It’s a win win solution. I told my working partner because I already booked the air tickets and I don’t want to let my family feel disappointed. So why not I take the 3 days lives and I will pay you that two days salary. At the end, he agreed. I lost some money but I had my travel. He lost 2 days rest but he got extra money.




4) What three positive values that can describe about you?

*Sober
I will listen what people say first instead of talk first. I will think before take action. If somebody offence me, I will not angry immediately. Instead of angry at him I will find a time face to face talk to him. I definitely wouldn’t talk about his bad behind him.
*Good attitude
I won’t take things for granted. Just like my colleague treats me a meal, I will thank him and I will find another time to tread him back.
*Honest
I don’t like people lie to me. That’s why I don’t like to lie to others as well. For me, I think the most important thing in relationship is trust. If a person cannot trust in you, your relationship with him will not close or even good.




5) How would you see yourself in the next 5 years?

I hope I can have my own company and I will be the boss. But it needs time to plan. Planning is very important to reach your goal or dream. Your planning might not work sometimes but at least you have the ideas how to build a company. I have confidence to do it because I planned it and I have 7 years experiences in doing this job.




6) Why do you want to choose this job?

As I said, I was a shy person but I know that in my life, I need to have breakthrough. This is one of the reasons. Not only that, this job can build the relationship between me and people. Besides, I can learn how to socialise with people and how to find solutions. Honestly, this company pays me with good salary, it can help me to solve the economy problem of the family. I’m not from a rich family.




7) How your company promotes the products?

My company will promote my product through apps for example, Wechat, Liine, Viber, Kakao, Whatsapp and so on. We won’t promote our products on television because it costs a lot of money. We don’t need to pay a single sen if we promote through apps. We will promote our new products and also the functions.




8) If your customer is very angry to call you and scold you about your company’s product is not good. What responds will you give?

First, I will apologize. This is a tactic of psychological. When you first say sorry, customer will feel like I’m wrong. Then his/ her‘s attitude will change to soft and better. After that I will see what things I can help.




9) Will this job shapes your character? If yes, then how?
Yes, definitely. It trains my patience.  The reason I say this it’s because different customer has different attitude. I have met some customers that are less patience. So I need to have more patience toward these customers.


Travel with company members:







16 July 2012
Team Building



18 April 2011
Heart Sharing



19 June 2013
One of the colleagues admit into hospital



Fellowship in weekend


Conclusion:

This company is a good company because it is not only focus on working all the time but it will provide trip for workers to build their relationship. 
The interviewer is a good example as a PR practitioner. He has positive thing and good attitudes. Besides that, the relationship between colleagues with him are very good, they are very close. They are not only partners or colleagues in company but they are also a bunch of good friends. Their relationship just like brothers and sisters.












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Monday, May 6, 2013


GO GREEN-NO PLASTIC BAG

In the efforts to reshape Penang into the first “green” state in Malaysia, Penang State Government Chief Minister Lim Guan Eng launched a Go Green campaign named “No Plastic Bag” in the year of 19 July 2009. Markets and single-owned businesses (hypermarkets, supermarkets, departmental stores, pharmacies, fast food restaurants, nasi kandar chains and convenience stores, including those at petrol stations in the state) will also have to stop giving out free plastic bags on three days in a week which are Mondays, Tuesdays and Wednesdays. Only hawkers and market traders are excluded from the new rule.

Shoppers in Penang will be charged 20 sen for each plastic bag on Mondays, Tuesdays and Wednesdays. Penang Chief Minister Lim Guan Eng said the money charged for plastic bags will go to PAP (Partners Against Poverty) Fund to help the poor and need. He hopes that by reducing the excessive use of plastic bags can eventually cut down the expenses on the solid waste management. He strongly encourages people to use their own reusable bags. So that people won’t waste money on buying plastic bags. Besides that people also can save the earth at the same time doing charity. 

This campaign will help to save Malaysia’s environment by creating awareness among the public on the dangers of expansive use of plastic, reduce or minimize the plastic usage starting from shopping complexes by using recyclable shopping bags.


After few years, the result of the usage keep had good responses. Chief Minister Lim Guan Eng felt that Penang can improve more and the people already used to no plastic bag day. So he decided to change from every Mondays, Tuesdays and Wednesdays to everyday no plastic bag in the year of 01-01-2011. It’s a big challenge to people who live in Penang. But after quite sometimes, people who live in Penang no more complain about it.


Effects of using Plastic bags

Global community must realize the importance of preserving, protecting and promoting a clean and healthy environment not only for the investors, tourists and those who desires for sustainable living, but also for future generation.
The production of plastic bag uses fossil fuel, petroleum, as its raw material. This is highly unsustainable. In addition, 99% of the plastic bags are filling up our limited landfill, the balance 1% ends up in your home's cabinet and much lesser being recycled. These bags also ends up in our rivers, beaches and those clogging up the drains caused unnecessary urban issues.



The plastic bag probably won’t end up in the rubbish bin but in the ocean. These plastic bags are very dangerous for those marine animals for example turtles, fish, whales, porpoises and etc. Because of human’s laziness, they throw plastic bags into sea instead of rubbish bin. The number of dead animals in sea keeps increasing every year. This might cause sea life become extinct.
The most common victim is turtles. Turtles see jelly fish as their food. Many times, they will have mistaken and eat plastic because the shape of the plastic is more alike jelly fish. They will swallow it and get toxic from the plastics.
Not only sea life will have this problem, we human also can get toxic from the fish that has accidentally eaten plastics. And the toxic is in the fish but sadly human eat fish. So we have a very high chance to eat toxic too.

  

The Effects of Plastic Bags on Land

The time of break down the plastics is very long. It might take probably between 100 to 500 years. This process may realize  carbon emissions that contribute to global warming. The process of break down will destroy the wildlife. The land litter that is made up of plastic bags has the potential to kill over and over again. It has been estimated that one bag has the potential to unintentionally kill one animal per every three months due to unintentional digestion or inhalation.



 Recycling Plastic Bags




Studies have proven that there are very few plants that actually recycle them. Most of the people burn them or send them to landfill after sorting. But the result shows that they won’t melt easily. The cost of recycling is expensive than the plastics.


ALTERNATIVES TO PLASTIC BAGS





The Environmental Management and Research Association of Malaysia’s (ENSEARCH) Secretary General, Geetha P. Kumaran says “The plastic bags cannot be replaced with paper bags that are costly. Therefore, the fibre bags are the solution” According to Geetha, still the better solution would be through innovation and green technology.


Online Survey 


This campaign is a successful campaign because 80% people who lives in Penang know about this campaign. The high percentage makes the campaign famous. This campaign is not only famous but also very successful. Nowadays, less and less people use plastic bags in shopping or buying things. According to the survey, 53% people now already seldom use plastic bags. Besides that people who are responsibility, they will bring their own reuse bag to shop. The percentage of always and sometimes bring their own reuse bag is 73.4%. While people who seldom and never bring reuse bag is only 26.7%.  Not only this, people who wish and want to bring their reuse bag in the future have 93.3%. It’s a very high percentage. Furthermore, in this survey, we found out people who need plastic bags in market (fish market, etc) is more than other places (Supermarkets, Convenience stores (i.e. Retail stores), Department stores, Bruneian Functions and Garbage Disposal). But we totally don’t have problem with this. Because Penang State Government Chief Minister Lim Guan Eng said hawkers and market traders are excluded from the new rule (No Plastic Day). So this problem is solved. Last but not least, this is why we say this campaign is so successful. The reason is there is 100% means people totally support this campaign. They feel that they have the responsibility to take care our environment.

Survey Forms
Survey 1
Survey 2
Survey 3
Survey 4
Survey 5
Survey 6
Survey 7
Survey 8
Survey 9
Survey 10
Survey 11
Survey 12
Survey 13
Survey 14
Survey 15



References:


Environmental Development in Malaysia. Kudos For Malaysia’s No Plastic Bag Day Campaign. Retrieved from http://envdevmalaysia.wordpress.com/2011/02/07/kudos-for-malaysias-no-plastic-bag-day-campaign/

Mydin. No Plastic Bag Day. Retrieved from http://www.mydin.com.my/mydin/no-plastic-bag-day

Invest Penang. Manufacturers hit hard by ‘No Plastic Bag’ campaign. Retrieved from http://www.investpenang.gov.my/portal/component/content/article/1-latest-news/1241-manufacturers-hit-hard-by-no-plastic-bag-campaign.html

Dr. Soliman Fakeeh Hospital. Go Green Campaign. Retrieved from
http://www.dsfh.med.sa/eng/index.php?option=com_content&view=article&id=984&Itemid=154

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